Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with an offshore sportsbook we cover? This page explains the best way to reach us and what we can (and can't) help with.

What We Can Help With

Best Offshore Sportsbooks is an independent research and comparison site for offshore sportsbooks that accept US bettors. We're happy to hear from readers on topics like:

• Corrections or updates to bonus terms, odds, or payout information featured on the site
• Questions about how we rank and score sportsbooks such as Lucky Rebel, Bovada, BetOnline, BetNow, and the others listed on our About Us page
• Feedback on a review that seems out of date or inaccurate
• General questions about how offshore betting works for US players
• Requests to correct factual errors in our content

What We Can't Help With

We are a review and comparison publisher — we are not a sportsbook, we don't hold customer funds, and we can't access anyone's betting account. If your question relates to any of the following, you'll need to contact the sportsbook directly through its own support channels, not us:

• Depositing, withdrawing, or checking the balance of a betting account
• Bonus credits, free bets, or rollover progress on an active account
• Account verification (KYC), login issues, or password resets with a specific operator
• Disputes over a bet result, a delayed payout, or a closed account

Because offshore sportsbooks are licensed outside the US — typically in jurisdictions like Curaçao, Panama, or Costa Rica — and are not regulated by any US state, there is no US regulator or ombudsman we can escalate a dispute to on your behalf. If you have an unresolved issue with an operator, your first step should always be that book's own customer support team, followed by any dispute process listed in its terms of service.

Before You Reach Out: Check Our Other Pages First

A lot of common questions are already answered elsewhere on the site, and you may find your answer faster there than by waiting on a reply:

• For details on how we score and rank sportsbooks, and who's behind the site, see our About Us page
• If you're concerned about your own betting habits or want tools to set limits, visit our Responsible Gambling page
• For the legal terms governing use of this site, including our affiliate disclosure, check our Terms and Conditions page

Commercial Disclosure

Best Offshore Sportsbooks may earn a commission when readers click through to an offshore sportsbook and sign up through our links. This has no bearing on how sites are ranked or reviewed — commission never buys placement, and every operator on this site is assessed against the same criteria regardless of any partnership. If you're contacting us about a specific ranking or review, feel free to ask how a particular score was reached; we're transparent about our process.

What to Include in Your Message

To help us respond accurately, especially if you're flagging an error, it helps to include:

1. The page or review you're referring to (a page title or URL is ideal)
2. The specific detail you believe is wrong or out of date, and what you believe it should say
3. Any source or reasoning behind the correction, if you have one

For general feedback or questions about our methodology, a short message explaining what you'd like to know is all we need.

A Reminder About Risk and Eligibility

Before contacting us with account-specific questions, it's worth remembering that offshore sportsbooks operate in a legal grey area for US bettors. They sit outside state-regulated frameworks, which means the player protections you'd get from a US-licensed operator — segregated funds, formal dispute resolution, guaranteed payout timelines — do not apply. We always recommend checking your own state's laws before signing up anywhere, and we cannot offer legal advice on betting legality in your jurisdiction; for that, consult a qualified professional.

This site is intended for adults aged 21 and over. If you or someone you know is struggling with gambling, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore sportsbooks may offer fewer responsible gambling tools — such as self-exclusion or deposit limits — than regulated US operators, so it's worth checking what's available directly with the operator before you deposit.

A Quick Note on Response Times

We read every message that comes in, though as an independent publisher we don't offer live support or guaranteed response windows. If your question is time-sensitive and relates to an active bet or account, please go straight to the sportsbook's own support team — they're better placed to resolve it quickly than we are.